How to Stay Safe Online Guide

• Stolen or reused passwords
• Phishing emails, texts, and phone calls
• Scams using AI voice and video
• Fake online shops and payment fraud
• Oversharing your personal information

Most attacks begin with a trick, not a hack. Slow down before you click.

• Let a password manager create and store a unique password for every site
• Never reuse a password on more than one site
• Use passkeys wherever offered: they are simpler and resist phishing
• Change your passwords after any breach

• Start with your email, banking, and social media accounts
• Choose an authenticator app or passkey over SMS codes
• Never share a verification code with anyone, ever

• Urgency or threats
• Unexpected links or attachments
• Sender addresses that look slightly off
• Any request for passwords, codes, or payment
• Type the website address yourself rather than clicking the link

• Scammers can clone a voice from a short clip
• Fake video calls can look convincingly real
• Confirm any request for money by calling back on a number you know
• Agree on a family code word for emergencies

• Switch on automatic updates for your phone, computer, and browser
• Update your apps on a regular schedule
• Delete apps and extensions you no longer use
• Install apps only from official stores

• Check the website address before you enter any details
• Avoid signing in to sensitive accounts on public Wi-Fi without protection
• Lock your screen with a PIN or biometrics

• Review the privacy settings on every social account
• Share less about your location, routines, and family
• Restrict app access to your location, camera, and contacts
• Think carefully about what you share with AI chatbots

• Buy from well-known sites, or check reviews and contact details first
• Pay with credit cards or trusted payment services
• Treat prices that seem too good to be true with suspicion
• Turn on purchase alerts from your bank

• Back up your photos and documents automatically
• Keep at least one backup offline or in a separate account
• Confirm that you can actually restore your files

• Set up parental controls and age-appropriate settings
• Talk openly about strangers, scams, and sharing photos
• Keep younger children’s devices in shared spaces

• Change the password from a device you trust
• Turn on two-factor authentication
• Review account recovery details and active sessions
• Call your bank if money is involved
• Report it to the platform and, if serious, to the authorities